We thought you might ask...

Do you protect my furniture when you move it?

Our You Move Me Specialists will protect your furniture with our heavy duty storage blankets in your home prior to transportation. We also carry shrink wrap if your items need an extra layer of protection. Don't worry; your stuff is safe with us.

What does the travel fee cover?

Our flat rate, one time travel fee covers us getting to your move location, and getting back to our office from your drop off location. We pride ourselves in giving upfront pricing, no surprises.

What happens if my items are damaged during the move?

We are federally mandated to pay $.60 per pound for any "damaged" item. We do reserve the right to fix any item, or replace any item if it is not able to be fixed.

What happens if my home is damaged during the move?

We will fix any cosmetic damage to walls, floors, and ceiling. Structural damage if not easily fixed will be subcontracted out through our insurance agent or a settlement will be arranged.

Do you move in the rain/snow? If so how do you protect my items?

Yes, we move in all "non severe" weather conditions. All items will be covered by storage pads or shrink wrap as they exit your home, and wiped dry as they enter the truck or your new home.

Do you protect my hardwood floors, carpet, or tile?

Our Move Me Specialists really, really care. We will protect all your hardwood, and tile floors when we get to your home at no extra cost. If you need full carpet shield we offer that as well for a small fee. Our goal is to make your move stress free. Your home is safe with us.

What size is your truck?

Each You Move Me location has different size trucks to serve you. Our clean, shiny trucks range from 20' to a 26' mover's box.

What happens if all of my items don’t fit on one truck?

Our trained agents will estimate how many trucks your move will need. In the event that all of your items don’t fit on one truck, the crew will either make an additional trip or send out an additional truck.

Do I get charged another travel fee if you have to make two trips?

 

No, one flat-rate upfront travel fee is charged for each truck required to complete your move.

Do you provide fixed rate quotes?

We are an hourly rate mover, however for large moves our local franchise owners can give you a flat rate estimate.

When does my hourly time start?

We don't start the clock until we arrive at your home, and we stop the clock once you confirm we've moved everything you need us to move.

Can you move plants?

Yes, but plants can be tricky to move so we recommend you move them ahead of time so they don't get damaged.

Can you move boxes with no lids on them?

All boxes need to be covered, if no cover is available, we ask that you re-pack, or allow our Move Me Specialists to shrink wrap your box for a small charge.

How is my furniture protected when you move it?

We used shoulder harness straps and padded dollies to help prevent any damage to large furniture items. If necessary our Move Me Specialists will wrap your items before we move them to further protect them from any damage.

Do you hire day labourers or do you have your own employees?

You Move Me uses only our own employees, who are thoroughly trained and certified to be Move Me Specialists. Our movers are awesome!

Do your prices change on the weekends?

You Move Me may charge peak pricing during the busiest times of the year due to higher operational costs; however, we always provide upfront rates during the estimate process and you will know the hourly rate before booking your move. No surprises on move day! ​

Are you licensed, insured?

All our local You Move Me locations are fully insured and licensed to provide you worry free service. All our Move Me Specialists are trained to make your day stress free and easy, almost fun!

Do you have any hidden fees?

You Move Me only gives upfront pricing. We have no hidden fees, our prices are all inclusive. We charge an hourly rate for your move that is quoted to you upfront, and the only other charge is our flat-rate one time travel fee, which is explained to you ahead of time. No suprises, just awesome movers with a smile!

What form of payment do you accept?

All You Move Me locations accept credit card payments, while some may also accept cheque or cash.

Do you move Pianos?

You Move Me moves upright (spinet) or console pianos. Grand and Baby Grand pianos may be moved, but we need to come and give you an on-sight estimate just to make sure we can keep your piano safe and secure during the move.

Will you disassemble and reassemble my bed?

Our Move Me Specialists will disassemble and reassemble all standard beds. Custom made beds or baby cribs will need to be disassembled before we arrive, and then we will move them with care to your new home.

Do you provide senior a seniors citizen discount?

We provide all discounts through advertisements we send out, or you find online.
 

What don't you move?

Here is a list of things that we do not usually move for you, however, please give us a call at 1.800.926.3900 to discuss your specific move needs and we will do our best to accommodate them:

  • Grand pianos and baby grand pianos.
  • Extremely heavy items, such as safes.
  • Extremely valuable items, such as jewelry, paintings, chandeliers, and fine wines.
  • Ammunition, firearms, and combustible items.
  • Appliances connected to, or items containing, gas.
  • Cars.
  • Pets.

Thanks for the love! Actual customer reviews (typos and all ;)

Very careful with our items and moved quickly. Very personable as well.
Honolulu Hawaii 10/10 rating
Friendly and efficient. Also the uniform T-shirt leands credibility. You definetly wowed me.the coffee was a great touch. I actually enjoyed my move!!!! Thanks
South Bay California 10/10 rating
Everything! The guys were fast, extremely polite, I could not be happier with how this move went!
Charlotte North Carolina 10/10 rating
The guys did a great job with all of my stuff. I would have them back again.
Madison Wisconsin 10/10 rating
The two movers (John and John) went above and beyond! Great jobs guys! Thank you!!!
Orange County California 10/10 rating
From start to finish the movers go over the things that need to be done in a proffessional manner and complete the job professionally. Mark and Gabriel did a fantastic job!!
Charlotte North Carolina 10/10 rating
Luis and Chris were professional and courteous!!!
Kansas City Kansas 10/10 rating
The movers really cared about my belongings. They worked hard but were very careful and accomodating throughout the day.
Toronto Ontario 10/10 rating
Prompt, efficient and courteous service made for a highly pleasant experience. You made moving a very painless experience!
Twin Cities Minnesota 10/10 rating
You Move Me is definitely my go-to mover from now on. They were on time, efficient, and friendly - great service!
Vancouver British Columbia 10/10 rating
Very quick, responsible, easy communication, no attitude.
Toronto Ontario 10/10 rating
Fast, friendly and happy - went beyond expectations. Shawn and Tony were the best.
Vancouver British Columbia 10/10 rating
Matt communicated clearly and was reliable. Both he and his colleague arrived on time, were cheerful and carried out their duties with a lot of care. It was a pleasure working with both of them.
Honolulu Hawaii 10/10 rating
Dan and Dan were both professional and polite. Both worked hard and efficient.
Madison Wisconsin 10/10 rating
They actively dig in and help with anything that needs done, as far as packing and having boxes available. Very polite and hard working!
San Jose California 10/10 rating
Tyke and Quentin were so helpful and handled all my possessions with great care. Everything arrived in perfect condition and was placed exactly where I wanted it. Great job- highly recommend!
Vancouver, WA Washington 10/10 rating
Very considerate and professional. Blake was amazing, great customer service.
Tulsa Oklahoma 10/10 rating
They were very professional and did more than they was expected. Would highly recommended.
Kansas City Kansas 10/10 rating
From start to finish, you were reliable, professional, and friendly...Thanks!
Denver Colorado 10/10 rating
On time, very careful to make sure you are pleased!! Courteous and polite!! And yes they smelled so nice!! I will recommend to my friends!!!
Tulsa Oklahoma 10/10 rating
Professional and friendly. Did an amazing job packing, loading and setting up furniture.
Charlotte North Carolina 10/10 rating
James and Cedric did an excellent job with our stuff, they were fast and efficient and we really appreciated everything that they did for us. Thank you so much!!
Oklahoma Oklahoma 10/10 rating
Great helpful movers who are willing to put up with the needs and demands of a new homeowner. Everything got put exactly where I needed/wanted it, and it made my moving day a stress free time.
Madison Wisconsin 9/10 rating
Very professional. And very careful with your home and furniture while moving.
Kansas City Kansas 10/10 rating
They worked very hard to stay within my budgeted dollars. The men were respectful and willing to help where they could.
Cincinnati Ohio 10/10 rating
The guys that moved us were quick but very careful not to damage our things. Everything went like a breeze. Thanks, Sharon and Forrest Graves
Kansas City Kansas 10/10 rating
Friendly and fast service!!! Made a big move a breeze!
Victoria British Columbia 10/10 rating
Curdious, on-time, takes extra care when packing furniture. Also aware of how much time they are taking to complete.
Honolulu Hawaii 10/10 rating
The professional courtesy and personalities of the gentlemen who moved me were absolutely phenomenal. They took great care and caution with my personal belongings and for that, I am very pleased.
Charlotte North Carolina 10/10 rating
Efficient and careful with goods and dwelling places
Vancouver British Columbia 10/10 rating
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Our Mission Is to Move You, Not Just Your Boxes.

We're a professional local moving company created to move more than just your boxes. We'll move you with our hard work and genuine smiles.