We thought you might ask...

Do you protect my furniture when you move it?

Our You Move Me Specialists will protect your furniture with our heavy duty storage blankets in your home prior to transportation. We also carry shrink wrap if your items need an extra layer of protection. Don't worry; your stuff is safe with us.

What does the travel fee cover?

Our flat rate, one time travel fee covers us getting to your move location, and getting back to our office from your drop off location. We pride ourselves in giving upfront pricing, no surprises.

What happens if my items are damaged during the move?

We are federally mandated to pay $.60 per pound for any "damaged" item. We do reserve the right to fix any item, or replace any item if it is not able to be fixed.

What happens if my home is damaged during the move?

We will fix any cosmetic damage to walls, floors, and ceiling. Structural damage if not easily fixed will be subcontracted out through our insurance agent or a settlement will be arranged.

Do you move in the rain/snow? If so how do you protect my items?

Yes, we move in all "non severe" weather conditions. All items will be covered by storage pads or shrink wrap as they exit your home, and wiped dry as they enter the truck or your new home.

Do you protect my hardwood floors, carpet, or tile?

Our Move Me Specialists really, really care. We will protect all your hardwood, and tile floors when we get to your home at no extra cost. If you need full carpet shield we offer that as well for a small fee. Our goal is to make your move stress free. Your home is safe with us.

What size is your truck?

Each You Move Me location has different size trucks to serve you. Our clean, shiny trucks range from 20' to a 26' mover's box.

What happens if all of my items don’t fit on one truck?

Our trained agents will estimate how many trucks your move will need. In the event that all of your items don’t fit on one truck, the crew will either make an additional trip or send out an additional truck.

Do I get charged another travel fee if you have to make two trips?

 

No, one flat-rate upfront travel fee is charged for each truck required to complete your move.

Do you provide fixed rate quotes?

We are an hourly rate mover, however for large moves our local franchise owners can give you a flat rate estimate.

When does my hourly time start?

We don't start the clock until we arrive at your home, and we stop the clock once you confirm we've moved everything you need us to move.

Can you move plants?

Yes, but plants can be tricky to move so we recommend you move them ahead of time so they don't get damaged.

Can you move boxes with no lids on them?

All boxes need to be covered, if no cover is available, we ask that you re-pack, or allow our Move Me Specialists to shrink wrap your box for a small charge.

How is my furniture protected when you move it?

We used shoulder harness straps and padded dollies to help prevent any damage to large furniture items. If necessary our Move Me Specialists will wrap your items before we move them to further protect them from any damage.

Do you hire day labourers or do you have your own employees?

You Move Me uses only our own employees, who are thoroughly trained and certified to be Move Me Specialists. Our movers are awesome!

Do your prices change on the weekends?

You Move Me may charge peak pricing during the busiest times of the year due to higher operational costs; however, we always provide upfront rates during the estimate process and you will know the hourly rate before booking your move. No surprises on move day! ​

Are you licensed, insured?

All our local You Move Me locations are fully insured and licensed to provide you worry free service. All our Move Me Specialists are trained to make your day stress free and easy, almost fun!

Do you have any hidden fees?

You Move Me only gives upfront pricing. We have no hidden fees, our prices are all inclusive. We charge an hourly rate for your move that is quoted to you upfront, and the only other charge is our flat-rate one time travel fee, which is explained to you ahead of time. No suprises, just awesome movers with a smile!

What form of payment do you accept?

All You Move Me locations accept credit card payments, while some may also accept cheque or cash.

Do you move Pianos?

You Move Me moves upright (spinet) or console pianos. Grand and Baby Grand pianos may be moved, but we need to come and give you an on-sight estimate just to make sure we can keep your piano safe and secure during the move.

Will you disassemble and reassemble my bed?

Our Move Me Specialists will disassemble and reassemble all standard beds. Custom made beds or baby cribs will need to be disassembled before we arrive, and then we will move them with care to your new home.

Do you provide senior a seniors citizen discount?

We provide all discounts through advertisements we send out, or you find online.
 

What don't you move?

Here is a list of things that we do not usually move for you, however, please give us a call at 1.800.926.3900 to discuss your specific move needs and we will do our best to accommodate them:

  • Grand pianos and baby grand pianos.
  • Extremely heavy items, such as safes.
  • Extremely valuable items, such as jewelry, paintings, chandeliers, and fine wines.
  • Ammunition, firearms, and combustible items.
  • Appliances connected to, or items containing, gas.
  • Cars.
  • Pets.

Thanks for the love! Actual customer reviews (typos and all ;)

The representatives were timely, professional and careful with my belongings.
Minneapolis Minnesota 10/10 rating
Your staff David and his crew of 4 were very nice and friendly. They worked really hard and cared about the process.
Honolulu Hawaii 10/10 rating
They were quick, efficient, friendly, and professional. And the coffee handed to me when I opened my door - great way to start a stressful day. However, I got coffee and no stress.
LA / Orange County California 10/10 rating
The folks were on time, courteous and respectful. I appreciated their professionalism.
Kansas City Kansas 10/10 rating
The two guys that moved us today were outstanding. Best crew we've had over the past 3-4 years since we stated using your company.
Kansas City Missouri 10/10 rating
Every employee I came into contact with, from the gentleman I talked to on the phone to the gentlemen that came to do the move, were professional and very nice. Class A service all around!
Cincinnati Ohio 10/10 rating
The guys are hard workers and we're an amazing team. They made the experience fun. Great communication with customer."
Cincinnati Ohio 10/10 rating
Your employees were very courteous and worked very hard in a timely manner.
Portland Oregon 10/10 rating
"Was on time, clean, professional,made my moving experience worry free, rates were clear andcreasonable,and the morning Starbucks was an exceptionally nice touch!
San Diego California 10/10 rating
A great price for a great service. Our move came in under the time estimate and under the quote, and the movers were efficient, friendly, and customer service oriented.
Toronto Ontario 10/10 rating
Honest, friendly, responsive.
Madison Wisconsin 10/10 rating
Tyke and Quentin were so helpful and handled all my possessions with great care. Everything arrived in perfect condition and was placed exactly where I wanted it. Great job- highly recommend!
Vancouver, WA Washington 10/10 rating
Courteous, careful, respectful.
San Diego California 10/10 rating
The movers were very professional, polite, and worked efficiently. They made a difficult day very easy for me and I would not hesitate to use them again.
Kansas City Missouri 10/10 rating
They were on time and polite.
Madison Wisconsin 10/10 rating
Very professional, easy, quick and friendly. Super efficient. They did in a couple of hours what would have taken us days to accomplish!
Vancouver Washington 10/10 rating
They were extremely professional - very impressive. Hard working and very friendly! My wife and I were going to contact you to make you aware that the team that moved us were excellent!!
Kansas City Kansas 10/10 rating
On time, courteous and professional. Very patient with stressed out people! Sam, John and Rob were the best and worked really hard on our much more difficult move than anticipated!
Victoria British Columbia 10/10 rating
Courtesy, careful, respectful, and fast.
Kansas City Missouri 10/10 rating
Low price, excellent delivery guys.
Charlotte North Carolina 10/10 rating
They were extremely prompt, polite, likable movers. Very hardworking! We were totally happy and would use YOU MOVE ME again for any future moves.
Victoria British Columbia 10/10 rating
The staff, Libby and Jermaine were extremely helpful, positive and worked very efficiently. I felt like they were professional and made the move very stress free!
Vancouver British Columbia 10/10 rating
On time and professional.
Kitchener Ontario 10/10 rating
The crew was awesome. They were on time, professional and very helpful. They were everything a person would want for movers.
Honolulu Hawaii 10/10 rating
Derek and John were awesome! Super efficient and friendly.
Minneapolis Minnesota 10/10 rating
Prompt, clean, and quick. Everything was wrapped well. Nothing was damaged. Price was very fair.
LA / Orange County California 10/10 rating
Move went quick, no time wasted yet nothing was abused in the move either. Great follow through and stayed to the time frame.
Minneapolis Minnesota 10/10 rating
The 2 men that were sent were excellent. Fast, friendly, and professional!
Tulsa Oklahoma 10/10 rating
They were very friendly, very professional. The movers worked very quickly and efficiently. I would definitely recommend them to a friend or a family member for a move.
Tulsa Oklahoma 10/10 rating
On time, friendly and gets right to it.
Kansas City Kansas 10/10 rating
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Our Mission Is to Move You, Not Just Your Boxes.

We're a professional local moving company created to move more than just your boxes. We'll move you with our hard work and genuine smiles.